Keynote Speaker & Trainer
Elnian’s 15+ years of experience at Zingerman’s includes multiple businesses and positions, from her start at Zingerman’s Mail Order to logistical experience at ZingTrain. It is this breadth of experience that Elnian brings to her role as a trainer, sharing Zingerman’s approach to business through ZingTrain’s public training, personalized training, facilitation, and keynotes.
Her particular areas of expertise are Open Book Management, customer service, training, and organizational change as well as vision facilitation. Elnian finds it exceptionally rewarding to figure out what a client needs, then tailor training to deliver it; helping them adapt and apply the tools and techniques used at Zingerman’s successfully.
In some ways Timo’s Journey from Flint to Ann Arbor, Michigan was pretty circuitous. It involved visits to Japan as an exchange student and foreign study in Kenya before it brought him back to Wayne County,
Timo’s experience there initially was focused on team building, with a particular focus on engaging people in the learning process as a team. Timo’s teambuilding work explored ideas of cohesiveness, leadership, and communication through dialog as well as a kinesthetic component. Soon after that, he jumped at the chance to work with youth and adults in a variety of programs to develop their interpersonal and employability skills.
While life in the nonprofit world came with its own rewards, Timo was ready to make a switch to the for-profit world when a position at ZingTrain opened up he eagerly took the chance to learn more about how his skills would parlay in a world where profits, products, and service matter equally. He is excited about sharing Service, Training, Visioning, and Mindful Self-Management content around the country and at ZingTrain in 2-day seminars.
ZingTrain: Bottom Line Training
It’s a big honor for all of us here at ZingTrain to be part of the business workshops being offered by Remodelers Advantage..
As you can imagine, we’re pretty excited.
You, on the other hand, are probably thinking – Why on earth would I go to a food business that started as a corner delicatessen to learn anything about anything?
From its opening as a small corner delicatessen in 1982, Zingerman’s has grown into a community of 10 businesses with over 700 employees and 70 million dollars in revenue. Along the way, we’ve garnered national recognition for not just our food and customer service, but also for our unique business practices.
We hope it makes us worth listening to!
And what is the Bottom Line Training session all about, you ask?
We believe that a huge part of the credit for our national recognition goes to our exceptional staff who would, in turn, hand it over to their exceptional training!
Here at Zingerman’s, we don’t believe in training for its own sake or because it’s the right thing to do. We firmly believe that the best and most successful training is the kind that positively changes behavior and therefore positively affects our business bottom lines.
Come to this session to hear all about how we design and deliver our staff training.
We believe in our approach to training so strongly, we’ve trademarked it! And eagerly share it with organizations and businesses all over the country!
Do join us.