Mike Ferreira, along with his partner Tom Anderson, opened Thomas Michaels Kitchens in 2002 initially to focus on providing comprehensive kitchen, bath services for Cape Cod homeowners. Thomas Michaels has continually expanded its scope of services to provide whole home remodeling with the goal of creating as many raving fans as possible. Prior to establishing his own showroom, Mike, a veteran of the kitchen industry for more than 35 years, served as vice president of sales for a cabinet manufacturer.
Design, Build, or Both?
How and Why to Transition from Retail Only to Design Build
Thomas Michael Design Remodel transformed its operations from a cabinet and countertop sales and installation service to a full-service design build firm.
At this session, company principal Mike Ferreira will describe the journey, the reasons why they decided to change their business model, benefits that have been obtained and challenges that others considering a similar move need to address.
He will relate how his firm was able to win the support of trade professionals, necessary process improvements, how to realign existing team members and software that can help make the transition easier and more productive.